JE Horizon

Waitlist · managed AI receptionist

The receptionist that texts back.
The desk is the same login.

When a call is missed, JE Horizon texts the caller, drops the lead in the same login, and drafts the next step. One product. Starter $49 · Pro $79. Hard caps. AI drafts; you approve.

Pending US carrier verification Hosted SMS text-back SMS + job inbox $49 Starter · $79 Pro · caps
HVAC Plumbing Roofing Trades
Example loop — not live customer data Receptionist → desk
  1. 1
    Missed callStorm leak · 4:12 pm
  2. 2
    JE Horizon texts back in 41sConsent logged · asked for address
  3. 3
    Owner alertHOT · callback today · SMS yes
  4. 4
    Quote draft in your inboxQuote draft $1,957 · awaiting approval
  5. 5
    You stay in the loopNothing bills a customer until you tap approve
Same waitlist as the desk cmd.jehorizon.com
21×
more likely to qualify a lead in 5 min vs 30 (InsideSales / Oldroyd, 2007 — not a purchase rate)1
42 hrs
average first reply among US firms that responded at all (HBR audit, 2011)2
23%
never answered the test lead (same HBR audit of 2,241 firms)2
~60s
typical text-back after our webhook fires — not a legal SLA until the number is live

What are missed calls costing you?

Change the numbers to match your business. The math is intentionally simple: missed leads times close rate times average job value.

Estimated recoverable revenue: $0/mo
Use these numbers on the waitlist One recovered $400 job covers more than half a year of Starter at $49/mo.

Coming soon

Windows, iOS, and Android.

Same JE Horizon desk as the browser — on a shop PC, iPhone, or Android phone. Not in the Microsoft Store, App Store, or Google Play today. No public installer. The web app is the login until then.

Windows app

Coming soon. Desktop inbox for the shop computer. Not Windows File Intelligence (that is a separate file-finding app). No Microsoft Store listing.

iOS

Coming soon. iPhone and iPad for leads, quotes, and owner alerts on the job. Not in the App Store today.

Android

Coming soon. Same contractor desk on Android. Not on Google Play. No public APK on this site.

Details: jehorizon.com/apps. Join the waitlist and we will email when a signed build exists.

Built for every place leads leak out

Calls are the first leak. Forms, after-hours questions, no-shows, and unworked estimates are the next ones. JE Horizon gives you one system to capture, qualify, consent, follow up, and prove what converted.

Lead capture

Missed-call text-back, web capture, AI concierge, preferred contact method, email opt-in, text opt-in, and spam scoring.

Revenue follow-up

Owner alerts, hot-lead routing, review requests, reactivation emails through Amazon SES, and attribution from booked jobs.

Paid growth

Ad spend stays yours. Campaign ROI dashboards (Google / Meta / LSA) are on the Pro roadmap — not shipping on day one.

AI does not sleep.

It does not miss calls, forget follow-ups, or wait until morning. Adapt now while faster response is still an advantage, before your competitor makes it the baseline.

How it works

Your current phone and lead channels keep working. We add the capture and follow-up layer that keeps leads from going cold.

1

Lead comes in

Someone calls, fills a form, or asks a question after hours while your team is busy.

2

AI follows up fast

"Hi, this is the automated assistant for your business. What can we help with?"

3

Consent-first intake

Name, contact preference, opt-in status, need, urgency, and any useful details. The AI keeps it short and clear.

4

You get the alert

"HOT - wants callback today, text consent yes, email opt-in yes." Sent to the right person fast.

5

After outcome, prove ROI

Mark booked or lost, trigger review or nurture, and track recovered revenue back to the lead source.

One bill · Pricing

One product. Two tiers.

Missed-call text-back and the job inbox are one subscription — not two bills. Starter $49 · Pro $79. Hard caps so a heat-wave week cannot print an unlimited Twilio invoice. Waitlist now (no card). We bill after you accept a seat. SMS is not live until the US number texts. Caps and comparison →

JE Horizon
Starter

Starter

$49/mo

Missed-call SMS and job inbox. Hard caps.

  • 150 conversations / month
  • 600 SMS segments
  • 40 AI drafts (you send)
  • No voice. Hard stop at cap
Join waitlist — Starter
JE Horizon
Pro

Pro

$79/mo

Voice, photos, quote drafts. Still one product.

  • 400 conversations / 1,800 SMS segments
  • 80 voice minutes
  • 120 AI drafts
  • Hard stop at cap ($0.35 overage up to $40)
Join waitlist — Pro

vs. Podium / Birdeye / the others

A focused lead-recovery system instead of a bloated reputation suite.

Feature JE Horizon Podium Birdeye Goodcall
What it actually is Managed AI receptionist (SMS first) Reviews + inbox + AI Employee add-on Reputation + listings AI voice agent
Published starting price (Sep 2026) $49/mo listed Not public (~$399 Core reported) Quote (~$299+ reported) $79/mo Starter (100 unique callers; public Sep 2026)
Setup fee $0 Phones setup often ~$500/location Quote $0
Buy today? Waitlist — TF number in carrier review Sales call Sales call Self-serve
HQ Raeford, NC Lehi, UT Mesa, AZ San Francisco, CA
You manage the AI Yes — JE Horizon operates it with you Vendor playbooks Vendor DIY flows

JE Horizon listed price is Starter $49 / Pro $79. Competitor public ranges (Sep 2026, confirm with each vendor): Podium and Birdeye quote; Goodcall public Starter is $79/agent; Rosie has a public starter near our Starter; Dialzara and Jobber sell cheaper per-minute or per-user SKUs — we are not cheaper than Jobber. Those are not JE Horizon prices.

Questions you'd ask if I were standing in your office

Real questions from real conversations with real owners. No marketing fluff.

What if my customer hates AI? I do.

Fair. The AI clearly says it is an automated assistant up front - no impersonation. Most customers prefer it to a missed call going to voicemail. If yours don't, we shut it off and just route the lead summary to you. You're the boss.

Will it sound like a robot?

SMS sounds like a person typing. Voice triage uses speech recognition and text-to-speech on our hosted stack. You'll hear a sample before we go live.

What about TCPA / spam laws?

We only respond to inbound calls — never make outbound robocalls. Missed-call text-back goes only to a number that just called the shop; that inbound call is how we obtained the number. Other customer SMS is drafted by us and sent only after you approve. Reply STOP to opt out. SMS is not live until the US number clears carriers. Do not expect a text today.

How long does setup take?

After the US number is live: typically one business day to set hours, reasons, and routing, then a test call. We will not promise 24-hour go-live while carrier verification is still pending.

What if it doesn't recover any jobs in 30 days?

Waitlist is free (no card). We bill only after you accept a seat. SMS is not live until the US number texts. We will not invent a “15% recovery rate” refund — that number is not measurable until you have traffic.

Is there a Windows, iPhone, or Android app?

Coming soon. The contractor desk will ship as a Windows app, an iOS app, and an Android app — same login as the web app. None of those are in a store today, and we are not posting a public installer. Use cmd.jehorizon.com until then. jehorizon.com/apps.

Do I need to switch phone providers?

No. We give you a forwarding number. Your existing number rings as it always did. If nobody answers in 4 rings, it forwards to JE Horizon. To you, nothing changes. To missed callers, they get the text.

Can I see the call transcripts?

Yes - every call is logged with consent (we say so up front), transcribed, and shows up in your dashboard. You can audit, edit responses for next time, or kill any session.

What if my business has weird hours / overnight calls?

Pro ($79) adds after-hours voice triage. A high-value lead at 2 AM gets qualified, consent is logged, and you get the summary without waiting until morning.

Why are you so much cheaper than Podium?

Two reasons. First, this is a focused lead-recovery product instead of a giant all-in-one platform. Second, we price it around recovered revenue, not enterprise procurement budgets.

What do the two plans actually include?

Starter ($49/mo): SMS missed-call text-back, job inbox, 150 conversations, 600 SMS segments, 40 AI drafts. No voice. Hard stop at cap.
Pro ($79/mo): Voice, photos, quote drafts. 400 conversations, 80 voice minutes. You still send.

Do I need a credit card to start the trial?

No card to join the waitlist. Public signup is waitlist only. We bill after you accept a seat. SMS is not live until the US number texts. Do not expect a missed-call text today.

Which industries does this work for?

Anyone who loses revenue when a phone rings unanswered: home services (plumbing, HVAC, electrical, roofing, landscaping, pest), med spas and clinics, dental, legal intake, real estate, auto repair, locksmith, towing, agencies that book consultations. If you sell time or appointments, this fits.

Does it integrate with my CRM / scheduler?

Not native today. Honest order: Google Calendar + webhook first, then Jobber / Housecall Pro / ServiceTitan / HubSpot after we have live shops. If someone promised 48-hour Zapier for every tool, that was too aggressive.

How is my customer data handled?

TLS 1.3 in transit. Fly.io US hosting. Per-customer records in our Postgres. We do not sell caller data. Do not send medical records through this product.

What payment methods can I use?

After go-live: Stripe (cards, ACH, Apple Pay, Google Pay) and PayPal. We are not selling an annual “2 months free” plan until that SKU exists in Stripe.

Can I cancel anytime?

Yes. One click in the portal or one text to support. Month-to-month, no contract, no termination fees. If you cancel mid-month, your current month stays active until the period end. Annual plans are pro-rated refundable in the first 30 days.

What's your refund policy if it actually doesn't work?

Waitlist is free (no card). We bill after you accept a seat. Email [email protected] if a charge looks wrong.

Do you offer a multi-location discount?

One shop per listed seat. Extra locations are custom — email [email protected]. We will not publish a 30% formula until it is in billing code.

What happens if your AI misunderstands a customer?

The assistant says it is automated. Uncertain turns should escalate to you. Transcripts live in the portal. We will not “eat the cost of any missed job” as a blanket promise — that is uninsurable. We will fix prompts and refund a billing error.

Who built this and why should I trust them?

J.E. Herizon LLC, doing business as JE Horizon. Founder: Thomas D. Jarvis, North Carolina. Email [email protected] for anything we don't answer here.

Get in line for go-live

Our US phone number is pending carrier verification. Leave your email and mobile. We only message about JE Horizon launch — operated by J.E. Herizon LLC.

By providing your phone number, you agree to receive SMS alerts from JE Horizon, operated by J.E. Herizon LLC about waitlist and launch. This waitlist is not live missed-call texting. When the US number is live: missed-call text-back goes only to a caller who just dialed the shop (that inbound call is how the number was obtained); other customer SMS is owner-approved; Reply STOP to opt out, HELP for help. Msg & data rates may apply. Support: [email protected].

Already have a portal login

The next missed lead is the most expensive one.

Join the waitlist. When the US number clears, you get missed-call text-back and the job inbox in one login. One product. Starter $49 · Pro $79.

Join waitlist Login